The Y Mount Albert Community And Leisure Centre

The gym isn't bad, it's nice to see a range of people working out not just gym junkies, and there's a range of equipment available most of the time. However, I'm surprised the pricing is so high. Considering the gym is not 24/7, it seems extreme to pay $15-30 per week, especially when other gyms are charging lower rates for 24/7 access and waiving joining fees. I'm also disgusted by the state of the washrooms. All the times I've been in they have been unclean - once with all the sanitary bins overflowing, once with skid marks on all three toilets. There are frequently a few flies and sandflies around the toilets because of this. Considering the price for pretty average facilities which need more regular cleaning, I think I'll be changing gyms soon.

Used to be great, however, the worker at the front front desk who said he had been working there for 2 months made it unnecessarily difficult for my partner to pay for a student's casual deal. He condescendingly accused her of not being a student and stated that her photo of her student ID was not enough, and told her he had to see the back of the card too which held the expiry date. We then logged in to her university account, before he said that was not enough evidence, so my partner had to scroll through dozens of her emails to find an enrollment receipt. He then took a prolonged glance at it before allowing her in. His behaviour was extremely accusatory, and I have had less scrutiny on ID from bouncers at clubs which serve alcohol. My partner suggested he talk to another worker which we knew who could confirm she was of student status, but he proceeded to passive agressively say that that worker was of a lower position than him, being "only a casual worker". He then said "even I could be a student". This is a great example of what not to do to get customers, as before our encounter, both my partner and I were thinking about joining the YMCA again.